Legal Digest (Texas School Administrators’ Legal Digest) has become ED311, but you can still purchase products and pay for events using Legal Digest as a vendor.  Below you will find all the forms you need to set up ED311 as a vendor, or you can continue to use Legal Digest as a vendor.  Updated forms for Legal Digest can be found here.

Workshop and Events FAQs

Q: Will my registration be tax-exempt?

A: Yes, our conference registrations are automatically charged as tax-exempt.

Q: Can I register online with PO (Purchase Order)?

A: There is an option to create an invoice when you register.  You can enter your PO# if you have it or you can send it to us later via email at dking@ed311.com or fax at 512-495-9955.  Please note: While you can initially register for an event with a PO, all registrations require payment by check or credit card within 30 days and that we will require a copy of an actual PO before webinar access is given to attendees. The payment deadline will also be listed on the event page, invoice, and registration confirmation you receive.

Q: Are there multiple registration prices?

A: We no longer distinguish between Pay Now and PO pricing.  We have also discontinued our Early Payment Discount.  We do however now offer group registration discounts on some events as well as prices that reflect inclusion of printed material.  If you have a very large group of attendees or a group of students that you’d like to send to one of our events, please contact ambrose@ed311.com.

Q: Do I need to pay in advance for my registration? 

A: Registrations must be paid in full before the date of the selected event. Payment deadlines for each event are listed on the event webpages, on the confirmation emails you receive upon registering, and on the invoices you receive after registration. If payment has not been received by ED311 in advance of the event date, attendees must pay at the door in order to attend the event.

Registration is only considered complete once payment by check or credit card is received by ED311. Simply filling out the registration form does not complete your registration.

Q: I need to cancel my registration.  What do I do?

A:  Please read our cancellation policy (below).

Q: Can I substitute another person in my place for a conference I am registered for?

A: Yes. Submit your request via our substitution/cancellation form. You will have received this link in your registration confirmation email. Alternatively, you can email Danielle King at dking@ed311.com before the date of the conference to make the change. You can even send someone in your place at the last minute. Just make sure they check in to the event under your name and tell our staff at the registration table that they are a substitute.

Q: Who can I ask if I have any additional questions?

A: If you have any further questions, please email Danielle King at dking@ed311.com.

Event Cancellation & Substitution Policy

Cancellations:  All of our events are now online and available to watch as recordings even if the live webinars cannot be attended. Therefore cancellations for new event registrations are no longer accepted. If you need to contact us about a previous or rescheduled event or extenuating circumstance, you may email dking@ed311.com.

Substitutions: Substitutions may be made through this form in advance of any live webinar. 

Product Ordering FAQS

Q: Do I have to log-in to purchase products?

A: No. You can create an account when placing an order if you’d like to save your payment and shipping information or be able to check on your order status. If not, you can also checkout as a guest.

Q: How can I purchase as a tax-exempt buyer?

A: There is a checkbox on the checkout page for tax-exempt purchases and a box to enter your tax ID number.  Please enter the number without spaces or dashes.  If you’ve purchased from us in the past, you may enter a placeholder number here.

Q: Can I order online with a purchase order?

A: Yes, there is an option to pay by purchase order upon checkout.  If the upload option isn’t working for you, please email your PO to andrea@ed311.com or fax it to us at 512-495-9955.

Q: Do you accept faxed purchase orders?

A: We do. Our fax number is 512-495-9955.  But our free shipping is only available to orders placed online.

Product Shipping FAQs and Pricing

Q:  How do I determine shipping costs?  What are your shipping methods?

A:  We ship USPS Media Mail, USPS Priority, UPS Ground and FedEx 2nd Day.  You choose your shipping method at checkout.  The shipping times listed include the time to pack and fulfill the order as well as estimated shipping times. We cannot however guarantee a delivery day as this will depend on your exact location.

  •  See the chart below for shipping rates.

[Cart Subtotal  = Shipping Cost]

USPS Media Mail – Cost Effective Shipping in 4–10 Business Days (May be longer outside of Texas)

  • $1 – $15 = $5
  • $15.01 – $59.99 = $10
  • $60 and up = FREE STANDARD SHIPPING WHEN ORDER IS PLACED ONLINE

USPS Priority – Most Popular Shipping in 3-5 Business Day (May be longer outside of Texas)

  • $1 – $15= $7
  • $15.01 – $59.99 = $13
  • $60 – $99.99 = $17
  • $100 – $199.99 =$22
  • $200 and up = FREE PRIORITY SHIPPING WHEN ORDER IS PLACED ONLINE

UPS Ground – Delivery Confirmation Shipping in 2-3 Business Days  (May be longer outside of Texas)

  • $1 – $15= $10
  • $15.01 – $59.99 = $16
  • $60 – $99.99 = $20
  • $100 – $199.99 = $25
  • $200 – $399.99 =  $35
  • $400 – $599.99 = $45
  • $600 and up = FREE UPS SHIPPING WHEN ORDER IS PLACED ONLINE

FedEx 2nd Day – Fastest Shipping Method – 2 Business Days)

  • $1 – $59.99 = $25
  • $60 – $199.99 = $45
  • $200 – $599.99 =$70
  • $600 and up = $85

Q: Who can I ask if I have any additional questions?

A: If you have any further questions, please send them to andrea@ed311.com.

Return, Refund, and Privacy Policies

Return & Refund Policy

All sales are final. ED311 does not accept returns of merchandise at will. 

 

However, if there is a defect in the product you ordered, or the order you received was incorrect, we will send you a non-defective replacement or the correct merchandise and pay for the return of the incorrect merchandise.

 

If you have any questions about this policy or have received a defective or incorrect shipment, please notify Ambrose Austin at ambrose@ed311.com

 

Privacy Statement

ED311 respects your right to privacy. Any and all personal information that you provide ED311 via our website and other forms and materials are kept confidentially, unless you specifically designate otherwise. 

 

The following policy is intended to explain how your personal information will be treated as you make use of our website and its features. Personal information includes your name, street and email addresses, billing information, click-through activity and any other personal information you may provide here. This policy may change from time to time, and any updates to the policy will be disseminated via email and posted here, so please feel free to check back periodically.

 

Traffic data

Visitors to our website are recognized only by the consumer’s domain name (where possible), not email address.

We do count, track and aggregate visitor activity into our analysis of general traffic flows on our websites (e.g. tracking where traffic comes from, how traffic flows within the ED311.com website, etc.). 

To these ends, we may merge information about visitors and visits into group data, which may then be shared on an aggregated basis with our advertisers; but we will not disclose your individual identity or personally identifiable data without your permission. 

When we do present aggregated information to outside companies, no one will be able to identify you or contact you.

We collect the email addresses of those who communicate with us via email or make purchases from our website. We also collect information volunteered by the consumer, such as survey information and/or site registrations. We do not share this information with other organizations for commercial purposes.

 

Other disclosure of personal information

ED311 will not otherwise use or disclose your personal information (personally identifiable data such as your name, email address, password) without your consent except (i) as described in this privacy policy, or (ii) as required by law to be disclosed.

Other sites

ED311 contains many links to other websites. We cannot control and are not responsible for the privacy practices or content of such other websites.

 

Who can I speak to if I have additional questions?

If you have any further questions or concerns about ED311’s privacy policies and use of personal information, please contact Ambrose Austin at ambrose@ed311.com.

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