Legal Digest (Texas School Administrators’ Legal Digest) has become ED311, but you can still purchase products and pay for events using Legal Digest as a vendor.  Below you will find all the forms you need to set up ED311 as a vendor, or you can continue to use Legal Digest as a vendor.  Updated forms for Legal Digest can be found here.

Workshop and Events FAQs

Q: Will my registration be tax-exempt?

A: Yes, our conference registrations are automatically charged as tax-exempt.

Q: Can I register online with PO (Purchase Order)?

A: There is an option to create an invoice when you register.  You can enter your PO# if you have it or you can send it to us later via email at dking@ed311.com or fax at 512-495-9955.  Please note: While you can initially register for an event with a PO, all registrations require payment by check or credit card before the event date. The payment deadline will also be listed on the event page, invoice, and registration confirmation you receive.

Q: Are there multiple registration prices?

A: We no longer distinguish between Pay Now and PO pricing.  Some events have an Early Payment Discount, and if you sign up and pay by the deadline you will receive that pricing.  If you can’t pay by the Early Payment Discount deadline, you will be re-invoiced at Regular Registration Pricing.

Q: I need to cancel my registration.  What do I do?

A: Email Danielle King at dking@ed311.com with the name of the both the attendee and the conference for which they were registered. Please be aware of our cancellation policy (below).

Q: Can I substitute another person in my place for a conference I am registered for?

A: Yes. Check your registration confirmation email for a link to the event’s cancellation & substitution form. You can also email Danielle King at dking@ed311.com before the date of the conference to make the change. You can even send someone in your place at the last minute. Just make sure they check in to the event under your name and tell our staff at the registration table that they are a substitute.

Q: Who can I ask if I have any additional questions?

A: If you have any further questions, please email Danielle King at dking@ed311.com.

Event Cancellation Policy

Cancellation/Refund/Registration Policy (Policy effective as of 01/01/2015):

Incomplete registrations:

Registrations must be paid in full before the date of the selected conference or workshop. Payment deadlines for each event are listed on the event webpages, on the confirmation emails you receive upon registering, and on the invoices you receive after registration. If payment has not been received by ED311 in advance of the event date, attendees must pay at the door in order to attend the workshop or conference.

Registration is only considered complete once payment by check or credit card is received by ED311. Simply filling out the registration form does not complete your registration.

If you complete the registration form, but do not submit payment, you will not be required to cancel your registration and you will not be assessed a penalty fee for not attending.

 

Completed/Paid Registrations:

Due to the pre-event expenses of space reservations, food, and printing, NO REFUNDS will be given on cancellations made after the Cancellation Deadline of the workshop/conference for which you are registered.  

The cancellation deadline will be listed on your event registration confirmation. REGISTRANTS UNABLE TO ATTEND AFTER THE DEADLINE WILL STILL INCUR THE REGISTRATION FEE.  

Registrants who wish to cancel before the Cancellation Deadline of the workshop or conference must submit their request via email to Danielle King at dking@ed311.com. The cancellation request should include the name of the registrant, the registrant’s school district, and payment information.  

There will be a processing fee for all cancellations made before the Cancellation Deadline of the conference or workshop you are registered for.  The fees are $30 for our one-day conferences and workshops and $50 for conferences and workshops that last more than one day.

Product Ordering FAQS

Q: Do I have to log-in to purchase products?

A: No. You can create an account when placing an order if you’d like to save your payment and shipping information or be able to check on your order status. If not, you can also checkout as a guest.

Q: How can I purchase as a tax-exempt buyer?

A: There is a checkbox on the checkout page for tax-exempt purchases and a box to enter your tax ID number.

Q: Can I order online with a purchase order?

A: Yes, there is an option to pay by purchase order upon checkout.  If the upload option isn’t working for you, please email your PO to Juan Anzures at janzures@ed311.com or fax it to us at 512-495-9955.

Q: Do you accept faxed purchase orders?

A: We do. Our fax number is 512-495-9955.

Product Shipping FAQs and Pricing

Q:  How do I determine shipping costs?  What are your shipping methods?

A:  We ship UPS Ground and USPS Priority.  Non-expedited orders ship in 2-3 business days. If you pay for expedited shipping we will ship that day or the following business day.  If for someone reason we won’t be able to ship that quickly, we will notify you. We cannot however guarantee a delivery day as this will depend on your location and the shipping service.  

  • We ship either USPS Priority or UPS Ground depending on your address and the size of shipment.  See the chart below for shipping rates.

Cart Subtotal  = Shipping Cost

Standard Shipping (ships in 2-3 business days, receipt may take an additional 2-10 business days or longer for outside of Texas)

  • $1 – $14.99 = $3
  • $15 – $59.99 = $6
  • $60 and up = FREE STANDARD SHIPPING WHEN ORDER IS PLACED ONLINE

Expedited Shipping (ships in 0-1 business days, receipt may take an additional 1-4 business days or longer for outside of Texas)

  • $1 – $14.99 = $6
  • $15 – $59.99 = $13
  • $60 – $99.99 = $17
  • $100 – $199.99 =$25
  • $200 – $399.99 = $30
  • $400 – $599.99 = $40
  • $600 and up = FREE EXPEDITED SHIPPING WHEN ORDER IS PLACED ONLINE

Q: Who can I ask if I have any additional questions?

A: If you have any further questions, please send them to janzures@ed311.com.

Return, Refund, and Privacy Policies

Return & Refund Policy

All sales are final. ED311 does not accept returns of merchandise at will.

However, if there is a defect in the product you ordered, or the order you received was incorrect, we will send you a non-defective replacement or the correct merchandise and pay for the return of the incorrect merchandise.

If you have any questions about this policy or have received a defective or incorrect shipment, please notify Ambrose Austin at ambrose@ed311.com.

Privacy Statement

ED311 respects your right to privacy. Any and all personal information that you provide ED311 via our website and other forms and materials are kept confidentially, unless you specifically designate otherwise.

The following policy is intended to explain how your personal information will be treated as you make use of our website and its features. Personal information includes your name, street and email addresses, billing information, click-through activity and any other personal information you may provide here. This policy may change from time to time, and any updates to the policy will be disseminated via email and posted here, so please feel free to check back periodically.

Traffic data

Visitors to our website are recognized only by the consumer’s domain name (where possible), not email address.

We do count, track and aggregate visitor activity into our analysis of general traffic flows on our websites (e.g. tracking where traffic comes from, how traffic flows within the ED311.com website, etc.).

To these ends, we may merge information about visitors and visits into group data, which may then be shared on an aggregated basis with our advertisers; but we will not disclose your individual identity or personally identifiable data without your permission.

When we do present aggregated information to outside companies, no one will be able to identify you or contact you.

We collect the email addresses of those who communicate with us via email or make purchases from our website. We also collect information volunteered by the consumer, such as survey information and/or site registrations. We do not share this information with other organizations for commercial purposes.

Other disclosure of personal information

ED311 will not otherwise use or disclose your personal information (personally identifiable data such as your name, email address, password) without your consent except (i) as described in this privacy policy, or (ii) as required by law to be disclosed.

Other sites

ED311 contains many links to other websites. We cannot control and are not responsible for the privacy practices or content of such other websites.

Who can I speak to if I have additional questions?

If you have any further questions or concerns about ED311’s privacy policies and use of personal information, please contact Ambrose Austin at ambrose@ed311.com.