ED311 respects your right to privacy. Any and all personal information that you provide ED311 via our website and other forms and materials are kept confidentially, unless you specifically designate otherwise. 

The following policy is intended to explain how your personal information will be treated as you make use of our website and its features. Personal information includes your name, street and email addresses, billing information, click-through activity and any other personal information you may provide here. This policy may change from time to time, and any updates to the policy will be disseminated via email and posted here, so please feel free to check back periodically.

Traffic data

Visitors to our website are recognized only by the consumer’s domain name (where possible), not email address.

We do count, track and aggregate visitor activity into our analysis of general traffic flows on our websites (e.g. tracking where traffic comes from, how traffic flows within the ED311.com website, etc.). 

To these ends, we may merge information about visitors and visits into group data, which may then be shared on an aggregated basis with our advertisers; but we will not disclose your individual identity or personally identifiable data without your permission. 

When we do present aggregated information to outside companies, no one will be able to identify you or contact you.

We collect the email addresses of those who communicate with us via email or make purchases from our website. We also collect information volunteered by the consumer, such as survey information and/or site registrations. We do not share this information with other organizations for commercial purposes.

Other disclosure of personal information

ED311 will not otherwise use or disclose your personal information (personally identifiable data such as your name, email address, password) without your consent except (i) as described in this privacy policy, or (ii) as required by law to be disclosed.

Other sites

ED311 contains many links to other websites. We cannot control and are not responsible for the privacy practices or content of such other websites.